At Vois IPTV, we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our website, services, or products provided by Vois IPTV. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of personal information to provide and improve our IPTV services. The types of information we collect include:
- Personal Identifiable Information (PII): When you register for our services, we may collect personal details such as your name, email address, phone number, and billing information.
- Account Information: Your login credentials, username, and password used to access our IPTV service.
- Usage Data: This includes information about how you interact with our service, such as your viewing history, device type, IP address, time spent on the platform, location data, and any other usage-related statistics.
- Payment Information: If you subscribe to our paid services, we may collect payment details (such as credit card numbers, payment processor details) through secure, third-party payment gateways.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, track activity on our website, and gather analytics. For more information, see our Cookie Policy.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Service Provision: To provide, maintain, and support your Vois IPTV subscription, including delivering content and features tailored to your preferences.
- Account Management: To manage your account, process orders, verify your identity, and provide customer support.
- Communication: To send you essential updates related to your account, subscriptions, or service changes, as well as promotional material if you opt-in.
- Service Improvement: To analyze usage patterns, improve the quality of our service, optimize content delivery, and enhance user experience.
- Legal Compliance: To comply with legal requirements and resolve disputes if necessary.
3. How We Share Your Information
We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your personal information with third-party service providers who assist with operations, such as payment processors, hosting providers, or marketing platforms. These providers are only permitted to use your data to the extent necessary to perform their services for Vois IPTV.
- Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.
- Business Transfers: If Vois IPTV undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified if your personal data is transferred to another organization.
4. Data Retention
We retain your personal data for as long as necessary to provide you with our IPTV services and comply with our legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: You can request to access the personal data we hold about you.
- Correction: If any of your personal information is incorrect or incomplete, you may request corrections.
- Deletion: You can request the deletion of your personal data, subject to certain legal limitations.
- Opt-Out of Marketing Communications: You may opt out of receiving promotional emails by using the unsubscribe link provided in those communications or contacting us directly.
To exercise your rights, please contact us using the details provided at the end of this policy.
6. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, use, alteration, or destruction. While we strive to protect your data, no method of electronic transmission is entirely secure, and we cannot guarantee the absolute security of your information.
7. International Transfers
If you access Vois IPTV from outside of your country of residence, please be aware that your personal data may be transferred to and processed in a different jurisdiction, where data protection laws may vary. By using our services, you consent to such transfers.
8. Children’s Privacy
Vois IPTV does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we have collected information from a child, please contact us, and we will take appropriate steps to delete such data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or contacting you directly. The revised Privacy Policy will be effective immediately upon posting.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
